Privacy Policy
Last updated: February 1, 2026
Mekco Supply Inc. ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website and services at mekcosupply.ca.
Sections
Information We Collect
Personal Information
Name, email address, phone number, and billing/shipping addresses provided during account registration or checkout.
Payment Information
Credit card details and billing information processed securely through Stripe. We do not store full card numbers on our servers.
Order History
Records of your purchases, returns, warranty claims, and interactions with our customer service team.
Usage Data
IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected automatically.
Communication Data
Emails, messages, and other correspondence you send to us through our contact form or support channels.
How We Use Your Information
Order Fulfillment
Processing, shipping, and delivering your orders, including communicating order status updates.
Customer Service
Responding to inquiries, resolving complaints, processing returns and warranty claims.
Account Management
Maintaining your account, preferences, wishlist, and order history.
Marketing
Sending promotional emails and newsletters (only with your consent). You can unsubscribe at any time.
Analytics
Improving our website, products, and services through anonymous usage analysis.
Data Protection
Encryption
All data transmissions are encrypted using 256-bit SSL/TLS encryption protocols.
Secure Storage
Personal data is stored on encrypted servers with restricted access controls and regular security audits.
Payment Security
Payment processing is PCI-DSS compliant through our payment processor Stripe.
Access Controls
Employee access to personal data is limited to those who need it for their job functions.
Your Rights
Access
You have the right to request a copy of the personal data we hold about you.
Correction
You can request that we correct any inaccurate or incomplete personal data.
Deletion
You can request that we delete your personal data, subject to legal retention requirements.
Opt-Out
You can unsubscribe from marketing emails at any time using the link in our emails or contacting us.
Data Portability
You can request your data in a commonly used, machine-readable format.
Contact Us About Privacy
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
